1. Job Code: 5546
2. Job Stream Description: Support/Technical

• Assures that patients who require oversight of cardiac monitoring are accurately admitted to the monitoring software system.
• Acquires, measures, and provides initial interpretation of electrocardiogram waveforms per protocol and upon request from providers and/or nurses. Imports waveforms into the patient's electronic medical record.
• Identifies and communicates abnormal and/or significant changes in cardiac rhythms and pulse oximetry readings to the unit staff in the appropriate time frame per protocol.
• Notifies unit staff of leads off and low batteries.
• Serves as a resource to unit staff for lead placement, equipment management and troubleshooting of telemetry and cardiac monitoring equipment.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES:

MEDICAL DEVICES (FUNDAMENTAL AWARENESS): - Has training, direct exposure, limited experience, or past experience installing and repairing simple and well-defined problems with the equipment. Able to read simple schematics and other instructions for installing and repairing equipment.

MEDICAL TERMINOLOGY & DOCUMENTATION - (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate medical terminology and documentation in practical applications of moderate difficulty.

CARDIAC MONITORING (NOVICE): - Possesses sufficient fundamental proficiency to effectively monitor cardiac rhythms in practical applications of moderate difficulty.

DATA INTERPRETATION (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate data interpretation in practical applications of moderate difficulty.

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

CORE CAPABILITIES:

SUPPORTING COLLEAGUES (S2):

• - Develops Self and Others: Continuously improves own skills by identifying development opportunities.
• - Builds and Maintains Relationships : Seeks to understand colleagues priorities, working styles and develops relationships across areas.
• - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.

DELIVERING EXCELLENT SERVICES (S2):

• - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
• - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns tosupervisors in a timely manner.
• - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.

ENSURING HIGH QUALITY (S2):

• - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
• - Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
• - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.

MANAGING RESOURCES EFFECTIVELY (S2):

• - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
• - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
• - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.

FOSTERING INNOVATION (S2):

• - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
• - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
• - Adapts to Change: Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work.